Privacy Policy

Introduction

At Grand Mercure Bangkok Atrium, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect various types of information from you, including:

• Personal information such as your name, email address, phone number, and mailing address
• Contact information for event planning and communication purposes
• Event details including dates, guest counts, and special requirements
• Payment information for booking and reservation purposes
• Website usage data including IP address, browser type, and pages visited

How We Use Your Information

We use the collected information for the following purposes:

• Processing and managing your bookings and reservations
• Communicating with you about your events and our services
• Improving our website and services based on your feedback
• Sending you promotional materials and special offers (with your consent)
• Complying with legal obligations and protecting our rights

Information Sharing

We may share your information in the following circumstances:

• With trusted third-party service providers who assist us in operating our business
• In connection with any merger, sale, or transfer of our business
• When required by law or to protect our rights and safety
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the following rights regarding your personal information:

• The right to access and obtain a copy of your personal information
• The right to correct any inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to receive your data in a structured, machine-readable format
• The right to object to the processing of your personal information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the 'Last updated' date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: