Terms of Service

Introduction

Welcome to Grand Mercure Bangkok Atrium. These Terms of Service ('Terms') govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.

Acceptance of Terms

By using our website or making a booking, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

Use of Website

You may use our website for lawful purposes only. You agree not to:

• Use the website for legitimate business and personal purposes
• Use the website for any unlawful or prohibited purpose
• You are responsible for maintaining the confidentiality of your account information

Booking and Reservations

When making a booking with us, you agree to the following terms:

• All bookings are subject to availability and confirmation
• Bookings must be confirmed in writing and may require a deposit
• Payment terms and conditions will be specified at the time of booking
• Cancellation policies apply as specified in your booking confirmation
• Changes to bookings may be subject to additional charges

Pricing and Payment

Our pricing and payment terms include:

• All prices are quoted in Thai Baht (฿) unless otherwise specified
• Prices may not include applicable taxes and service charges
• Additional services may incur extra charges
• Refund policies are subject to our cancellation terms

Cancellation Policy

Our cancellation policy includes:

• Different cancellation timeframes apply depending on the type of event
• Cancellation fees may apply based on the timing of cancellation
• Force majeure events may affect cancellation terms

Limitation of Liability

Our liability is limited as follows:

• Our liability is limited to the amount paid for the services
• We exclude liability for indirect, consequential, or punitive damages
• Guests are responsible for their own personal belongings and safety

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Grand Mercure Bangkok Atrium or its licensors and is protected by copyright and other intellectual property laws.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or government actions.

Governing Law

These Terms are governed by and construed in accordance with the laws of Thailand. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Thailand.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified Terms.

Contact Information

If you have any questions about these Terms, please contact us: